Certified Incident Handler (CIH) Practice Ecam

According to OWASP best practices, what is a critical step in restoring affected services after an incident?

1. Mitigation

2. Assessment

3. Recovery

4. Documentation

The correct answer is: Recovery

The correct response focuses on recovery as a critical step in restoring affected services after an incident. Recovery involves bringing services back online and ensuring that they are functioning normally after a disruption. This step is crucial because it not only aims to restore operations but also to ensure that any vulnerabilities exploited during the incident have been addressed. Effective recovery allows organizations to minimize downtime, reduce impact on users and business functions, and resume normal operations as swiftly as possible. While roles like mitigation, assessment, and documentation are essential components of an incident response strategy, they serve different purposes. Mitigation pertains to reducing the impact of the incident while it occurs. Assessment relates to evaluating the extent of the damage and understanding the nature of the incident, which often takes place before recovery can commence. Documentation is vital for learning from the incident and improving future responses but does not directly contribute to the immediate restoration of services. Therefore, recovery is essential for effective incident management and operational continuity.