Certified Incident Handler (CIH) Practice Ecam

During the post-incident phase, what is a key activity incident responders must engage in?

1. Conduct a blameless review

2. Create new security policies

3. Perform regular security checks

4. Increase monitoring capabilities

The correct answer is: Conduct a blameless review

During the post-incident phase, conducting a blameless review is a critical activity for incident responders. This practice focuses on understanding what happened during the incident without placing blame on individuals or teams. The objective is to analyze the incident objectively to identify weaknesses and gaps in processes, tools, or training without fear of repercussions. This encourages a culture of open communication and continuous improvement, where team members can share insights and lessons learned, fostering an environment that promotes collaboration and trust. This approach contrasts with the other options, as creating new security policies usually takes place during the planning phase rather than immediately after an incident. Performing regular security checks is an ongoing operational task that should already be in place prior to any incident, rather than a specific post-incident activity. Increasing monitoring capabilities can be part of a response strategy, but it typically falls under preparedness or improvement phases rather than being a specific focus after an incident has occurred. Thus, the blameless review stands out as an essential component of the process to learn and enhance future response efforts.