Certified Incident Handler (CIH) Practice Ecam

What action should be taken to monitor users effectively in an organization?

1. Install surveillance cameras in all offices

2. Implement a comprehensive user activity monitoring tool

3. Limit employee internet use to work-related tasks

4. Require frequent employee check-ins

The correct answer is: Implement a comprehensive user activity monitoring tool

Implementing a comprehensive user activity monitoring tool is crucial for effective monitoring of users within an organization. This approach allows for real-time tracking and analysis of user behavior, providing valuable insights into how employees interact with systems and data. These tools can help identify unusual patterns or potential security incidents, thus enhancing the organization's ability to respond to threats promptly. Additionally, such tools often include reporting features that enable administrators to generate logs and alerts, facilitating compliance with organizational policies and regulatory requirements. By focusing on user activity, the organization can ensure that all actions are accounted for, enabling better management of resources and adherence to security protocols. This holistic approach to monitoring not only supports security but also aids in optimizing user productivity. In contrast, the other options may offer limited effectiveness or could even create negative consequences. For example, installing surveillance cameras could raise privacy concerns and might not capture digital activity adequately. Similarly, limiting internet use or requiring frequent check-ins might hinder productivity and employee morale without addressing specific security needs.