Certified Incident Handler (CIH) Practice Ecam

What best practice helps both cloud consumers and providers during incident management?

1. Ensure the response mechanisms can only be executed once

2. Ensure the Response Mechanisms Can be Executed Multiple Times If Necessary

3. Avoid communication about security protocols

4. Focus solely on client-side security measures

The correct answer is: Ensure the Response Mechanisms Can be Executed Multiple Times If Necessary

The best practice that is beneficial for both cloud consumers and providers during incident management involves ensuring that response mechanisms can be executed multiple times if necessary. This approach enhances the overall resilience and effectiveness of incident response efforts. In a cloud environment, incidents can vary in severity and impact, often requiring an iterative approach to effectively manage and mitigate their consequences. By allowing response mechanisms to be executed multiple times, organizations can refine their strategies based on the evolving nature of the incident and any new information that becomes available. This flexibility ensures that both the consumer and provider can adapt their responses, re-evaluate the situation, and implement additional measures if initial attempts to mitigate the incident are not fully effective. Furthermore, this practice encourages collaboration and communication between cloud consumers and providers, as both parties must work together to identify the best pathways to resolve issues. It creates a proactive incident management framework that prioritizes thoroughness and adaptability over rigid or one-time responses. In contrast, ensuring that mechanisms can only be executed once would limit the ability to address evolving incidents effectively, while avoiding communication about security protocols undermines the transparency necessary for successful incident management. Additionally, focusing solely on client-side security misses the important role of the provider in maintaining a secure and resilient cloud infrastructure, making comprehensive incident management