Certified Incident Handler (CIH) Practice Ecam

What is an essential component of an effective incident response plan for insider threats?

1. Clear guidelines for incident escalation

2. Automatic upgrades without personnel review

3. Minimizing documentation on previous incidents

4. Shortening response times for all incidents

The correct answer is: Clear guidelines for incident escalation

An effective incident response plan for insider threats must include clear guidelines for incident escalation. This is crucial because insider threats can be subtle and may require different levels of response depending on the nature and severity of the incident. Having defined protocols ensures that personnel know when and how to escalate issues to the appropriate authorities or decision-makers, fostering a timely and effective response to mitigate potential damage. Establishing clear escalation guidelines also promotes communication and collaboration among various teams within an organization. It allows for a structured approach to addressing incidents, ensuring that responses are not only prompt but also appropriate to the situation. This is particularly important in cases of insider threats, where the nuances of the behavior or actions of an internal user may not be immediately clear. In contrast, automatic upgrades without personnel review can result in unforeseen vulnerabilities or compatibility issues being introduced, which may worsen the situation. Minimizing documentation on previous incidents compromises the organization's ability to learn from past events, which is vital for improving future response efforts. Shortening response times for all incidents, while seemingly beneficial, can lead to rushed decisions that may overlook critical context, especially in complex cases involving insider threats. Overall, establishing clear guidelines for incident escalation is a foundational aspect of a robust incident response strategy.