Certified Incident Handler (CIH) Practice Ecam

What motivates an employee to attack organizational systems due to perceived unfair treatment?

1. Revenge

2. Work-related emotional grievance

3. Curiosity

4. Financial incentives

The correct answer is: Work-related emotional grievance

An employee's decision to attack organizational systems stemming from perceived unfair treatment is primarily driven by work-related emotional grievances. This perspective recognizes that when individuals feel they have been treated unjustly, either by their colleagues or management, it can create feelings of resentment, frustration, and anger. These strong emotions can lead an employee to lash out against the organization as a form of retaliation or protest against what they view as unfair treatment. This emotional grievance often arises from a variety of factors, such as perceived bias in promotions, unequal workload distribution, lack of recognition for contributions, or workplace bullying. When an employee feels wronged, the emotional burden can weigh heavily, potentially clouding their judgment and prompting them to take harmful actions against the organization's systems as a way to express their grievances. In contrast, others options such as revenge, curiosity, and financial incentives provide narrower views of motivation. While revenge ties into feelings of anger and may seem similar to emotional grievances, it lacks the broader context of work-related emotional factors that collectively drive behavior. Curiosity may motivate some to explore systems, but it does not encompass the emotional weight felt due to perceived inequities. Finally, financial incentives generally refer to external rewards rather than internal emotional factors and are less likely the primary driving force behind